Mystery Shop Program Design in Financial Services
In an earlier blog, my associate—Al Goldsmith—talked about what Mystery Shopping is used for. In essence, it is used to measure aga... Read >
Today, most people view financial products as basic commodities. With MaritzCX, you can shift that perception—by offering your customers outstanding value and superior service they simply won’t find anywhere else. Find out how the dedicated financial services experts at MaritzCX can help you build a comprehensive CX program that delivers increased retention, a greater share of your customers’ wallets, and a sustainable competitive edge.
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