Empathy = CX(mas?) Power
T’was the month before Christmas and all through the house, all the creatures were clicking…ordering gifts via Amazon.com! Our ho... Read >
The high tech world knows that customers have more and more options. Find out how MaritzCX solutions can put you in touch with the people using your product, help you capture their feedback, and prioritize the improvements most important to your business.
“MaritzCX went above and beyond right from the start—they took the time to understand our business, the VoC stage we were in and helped define a migration plan that would set up our OMNI Survey Program for success. The team has been fantastic throughout our journey with MaritzCX, yielding some impressive results such as: doubling our email and IVR outbound response rates, introducing sleek survey invitations and offering questionnaire enhancements.”
Thought leadership and best practices on our blog, the CX Café