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Consumer Technology & Telecommunication: Connect with Your End Customer

Understand your customers’ tech and communication needs.

The high tech world knows that customers have more and more options. Find out how MaritzCX solutions can put you in touch with the people using your product, help you capture their feedback, and prioritize the improvements most important to your business.

Empower Every Member of your Team

Call Center Manager

Product Manager

CX Pro

CEO

“I help my team solve customers’ issues efficiently and quickly. We collaborate with our product and operations teams to find long-term solutions to customer problems.”
“I understand where our product experience is falling short and what we can do to change that. I discover ideas for new product innovations as I study the trends in our customer feedback data.”
“I help guide our company’s strategy by empowering decision makers with clear customer insight.”
“Our intense focus on the customer experience is what continues to give us a strategic competitive advantage.”

Complete CX Solutions with a Technology Twist

CX Strategy Design

Design a best practice experience program that aligns perfectly with your organization’s strategy and goals.

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Software Platform

Empower every member of your team with comprehensive, award-winning software solutions, including technology tools designed specifically for B2B and consumer technology applications.

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Program Management

Let our CX team help yours drive your program (and company) towards your desired financial outcomes.

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Stay up on CX

Thought leadership and best practices on our blog, the CX Café