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market research analytics

Tax Refund Study

US Consumers Plan to Be Responsible with 2018 Tax Refunds

A recent MaritzCX study of a representative sample of U.S. citizens* found that most plan to be fiscally responsible with their 2018 tax refunds. Saving topped the list of tax refund uses with 32% of the population surveyed planning to put some money in the bank.

Other responsible uses of tax refunds included paying bills (31%), and paying off loans (6%). The wealthier (earning $150K+ annually) were more likely to save their refund (49%) while only 30% of those earning between $25K-$100K annually said they would save their refund.

Best Practices for Designing and Implementing a VoC Closed-Loop System

For more details on American’s planned use of tax refunds, tax preparation process, and opinions on new tax laws, please click on the press release or presentation deck below:

Presentation

Press Release

* MaritzCX commissioned an online survey from March 9th through March 13, 2018 using the Research Now panel. A total of 600 surveys were collected with the population balanced to the U.S. Census by gender, age, income, ethnicity and geography.