MaritzCX Receives Product of the Year Award
MaritzCX platform recognized for customer experience technology innovation
Salt Lake City – January 16, 2015 – MaritzCX today announced that TMC, a global, integrated media company, has named the MaritzCX Platform as a 2015 CUSTOMER Magazine Product of the Year Award winner.
The MaritzCX platform is SaaS-based software that delivers a modern approach for organizations to manage the customer experience, including full customer data integration, multiple survey programs, text analytics, and data mining. The platform turns raw data from customer touch points into actionable insights and instantly shares them with those who can take fast action and improve customer retention, conversion, and lifetime value.
The 17th-annual CUSTOMER Product of the Year award, presented by CUSTOMER Magazine, recognizes the most innovative customer experience (CX) technology solutions. Winners represent prominent players in the market who consistently demonstrate the advancement of technologies.
“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor MaritzCX with a 2015 Product of the Year Award,” said Rich Tehrani, CEO, TMC. “The MaritzCX platform has proved deserving of this elite status, and I look forward to continued innovation from MaritzCX in 2015 and beyond.”
“This award validates how important technology is becoming in reducing customer churn,” said Carine Clark, president and CEO of MaritzCX. “Innovation, creativity, and technical superiority win the day. The MaritzCX Platform provides what businesses need – every person in the organization can see, sense, and act on the experiences and desires of every customer, at every touch point, as it happens. MaritzCX is leading in this space where customer experience is quickly becoming as critical to business success as an ERP, financial, or CRM system.”
CX software is one of four key elements that help MaritzCX deliver the world’s broadest end-to-end CX software platform and services business. Other elements include data and research science, deep vertical market expertise, and managed program services.
The full results of the 2015 CUSTOMER Product of the Year Award are available in the January/February issue of CUSTOMER magazine and at www.customerzone360.com (subscription required).