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MaritzCX Announces a Top Lineup of Speakers and CX Influencers to be Featured at CXFusion 2017

Business Leaders & Practitioners from Around the World Will Gather in April to Discover the Latest CX Best Practices, Research Findings, and Technology

SALT LAKE CITY – January 12, 2017 – MaritzCX, a global provider of customer experience (CX) software and services, today announced a top lineup of speakers to be featured at CXFusion 2017. Each speaker and session has been created to draw the world’s top business and CX leaders together to experience three days of CX best practices, expert insights, training, and professional networking. The event will take place April 10-12, 2017 at the Bellagio Hotel in Las Vegas, Nevada. Registration is open at www.cxfusion.com (early bird discounts are available through February 21, 2017).

Keynote speakers include Jeremy Gutsche, innovator expert and author, and founder of Trend Hunter, an online trend community and trend research firm; David Mingle, Director, General Motors Global Connected Customer Experience Group; Maxie Schmidt-Subramanian, CX market analyst at Forrester Research; Mike Sinoway, CEO MaritzCX; Bruce Temkin, Managing Partner, the Temkin Group. Speakers from CXPA, US Cellular, Enterprise Rent-A-Car, Reliant Energy, Wells Fargo, Ford, American Family Insurance, and Pershing are also on the agenda.

Following the theme of “One CX,” keynote speakers, industry analysts, and customer experience professionals will provide attendees with the latest and most innovative insights and guidance on how to create a single, unified customer experience and how to achieve positive business results. As part of the conference pass all attendees will also enjoy a poolside dinner and the opportunity to attend Mystère by Cirque du Soleil.

More than 600 CX professionals and business leaders from around the world are expected to attend CXFusion to discover the latest technologies, techniques, and best practices to increase retention, build brand loyalty and build their careers. CXFusion will provide opportunities for professional networking and knowledge building in 65 sessions, six workshops and 12 interactive demos. On April 13-14, 2017, the event will also provide VoC/CX operations, and dashboard design certification courses designed to provide an overview of Voice of the Customer (VoC) best practices.

CXFusion is ideal for anyone involved with customer experience, including survey and feedback managers, market researchers, insight professionals, employee loyalty and HR, business leaders, sales, marketing, operations, and the C-suite.

About MaritzCX

MaritzCX® software and services help organizations see, sense and act on the experiences and desires of every customer to increase retention, conversion and lifetime value. With an unmatched combination of customer experience (CX) software, research science, vertical market expertise and managed program services, MaritzCX ingrains CX intelligence and action systems into the DNA of business operations through its 12-point CXEvolution process. To take the complimentary CX assessment, visit www.maritzcx.com/assessment. For more information about MaritzCX, visit www.maritzcx.com.

Joshua Heath | MaritzCX

Director of Public Relations

Joshua.heath@maritzcx.com

(O)385-695-2777 | (M)801-413-8554