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MaritzCX Adds Temkin Ratings to its Customer Experience Platform

To help provide clients the latest tools to understand their customers, MaritzCX, a provider of customer experience (CX) software and services, is partnering with the Temkin Group, a customer experience research and consulting firm, to offer its Temkin Ratings within the MaritzCX platform.

Temkin Ratings evaluate organizations based on feedback collected over the past 6 years using a large-scale survey of more than 10,000 US consumers across 20 industries. The depth of benchmarking data available allows organizations to measure themselves against hundreds of other companies.

Read more here.

MaritzCX