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Reliant Q&A: Fanatic About Making Customer Experience a Part of Its DNA

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In this Q&A, you’ll find out how Reliant, a leading energy company based in Texas, USA, has become fanatical about making the customer part of their company DNA by incorporating CX stakeholders at each level of their organization and by frequently reviewing both negative and positive customer feedback with employees.

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MaritzCX is the world’s only full-service customer experience company that combines technology, data, and research expertise to make sure the right people in your organization can understand and respond to every customer experience in real time.

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