Join MaritzCX to learn how your organization can turn its valuable CX insight into closed-loop processes that fuel both responsive and proactive action plans.
This webinar will teach you:
- Principles behind successful Case Management and Action Planning that will help you refine inner and outer loop processes
- Efficient and proven ways to build more effective actions plans using ActionCX
- Strategies for action plan implementation and how to quantify the value of each customer
- Steps to identify the conditions needed for successful change management
Bryan Rhodes, Vice President of Product Management, and Brian O’Connor, Client Success Director at MaritzCX, will show real-world examples of how customers are using MaritzCX Action Planning and Case Management principles to drive actionable programs that are showing a greater return on their CX investments.
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Client Success Director
Start driving your own CX actionable program today!