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Four Tips for Successfully Managing CX During Mergers and Acquisitions

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REMEMBERING YOUR CUSTOMERS AMIDST THE CHAOS

Mergers and acquisitions in the financial services industry can create significant regulatory, operational, cultural, branding, and personnel anxiety for the entities involved. And, while those intrinsic mergers and acquisition elements deservedly garner much attention, there is a crucial component that can often be overlooked during this time of transition – the customer experience.

SOME OF THE WORLD'S BEST BRANDS TRUST MARITZCX

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Transamerica
SunTrust
HSBC
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MaritzCX is the world’s only full-service customer experience company that combines technology, data, and research expertise to make sure the right people in your organization can understand and respond to every customer experience in real time.

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