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Employee Experience Monitoring

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GAIN ACTIONABLE INSIGHTS THROUGH ENGAGEMENT SURVEYS, COMMUNICATIONS, AND ANALYTICS

Join Jason Macedonia from MaritzCX and Kristina Glynn from Maritz Motivation Solutions for a sneak peek at our newest joint offering: Employee Experience Monitoring.  More than ever, Customer Experience and Employee Engagement is a strategic priority for companies. Employee Experience Monitoring combines behavioral & data sciences with modern technology, action planning, and program interventions to make an impact on engagement measures.

Purpose Driven Culture Inspires Results

During this webinar, we will focus on how you can structure your employee listening strategy to identify specific areas of improvement that make your prioritization and planning activities easier.

In this actionable webinar, you’ll learn:

  • Organizational Culture – Point of View
    • Connections between CX & employee engagement
    • Understanding expectations and identifying ‘delighters’ in employee and customer experiences
    • Traditional employee engagement measurement
  • Employee Experience Monitoring
    • Transform feedback into data driven employee engagement strategies
    • Dashboards that prove the ROI of program investment on employee engagement KPIs
    • How to support of a continuous access, plan, and implementation cycle

Presenters:

Kristina Glynn
Director of Product and Solution Management, Maritz Motivation Solutions

As Director of Product and Solution Management for Maritz Motivations Solutions, Kristina brings her extensive Product Marketing and Management experience from over 12 years with Maritz Motivation Solutions to bear in our technology with practical application of employee recognition and motivation principles through everyday tools.  She facilitates the introduction of new and innovative solutions through Maritz Motivation Solutions, and supports the team in its design and implementation in the context of our clients’ program goals and objectives.

Jason Macedonia, MBA
Senior Director, Employee Engagement Services, MaritzCX

As the Senior Director of Employee Engagement Services of MaritzCX, Jason leads company strategy, design and administration of Employee Engagement programs. With a background in organizational development and experience measurement, this role complements his passion for technology driven capture of insights used to drive organizational innovation, improve customer loyalty, strengthen employee engagement and assess organizational culture.

SOME OF THE WORLD'S BEST BRANDS TRUST MARITZCX

Reliant
Transamerica
AT&T
rei
citi grey
nissan

MaritzCX is the world’s only full-service customer experience company that combines technology, data, and research expertise to make sure the right people in your organization can understand and respond to every customer experience in real time.

On-Demand Webinar

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