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Connecting Employee & Customer Experience

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Companies are realizing the importance of a customer experience programs and listening to their customers. In our research we’ve found that companies with engaged employees and customers are three times more profitable*.

By combining employee and customer initiatives companies can enhance visibility, and positive action at each customer touchpoint with employees in each department, creating a continuous improvement cycle that helps businesses grow profits, and retain employees and customers longer.

Let us help you understand how you can attract, retain, and motivate mission-critical workforce talent, and manage holistic customer experience programs throughout the company for continuous and real-time improvement.

Accelerate your Employee Engagement and Customer Experience Efforts

  • Recognition programs
  • CSAT rewards
  • Customer to employee feedback
  • CX software & survey platform
  • CX reporting and analytics
  • CX Data mining and text analytics

SOME OF THE WORLD'S BEST BRANDS TRUST MARITZCX

Reliant
Transamerica
AT&T
rei
citi grey
nissan

MaritzCX is the world’s only full-service customer experience company that combines technology, data, and research expertise to make sure the right people in your organization can understand and respond to every customer experience in real time.

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