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151,000 Reasons Why Customer Experience and Dealership Loyalty Matter

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THE POWER OF A POINT

Great customer experiences certainly enhance brand image and loyalty, but does going that extra mile to deliver top-of-the-line customer service really translate into additional sales and revenue at the dealer level?

The short answer is—yes.

We conducted extensive research aimed at identifying how much additional revenue, on average, a dealership could realize by simply improving its customer satisfaction score. Learn what the average revenue increase a dealership can expect to realize by raising its customer satisfaction score by a single point.

Fill out the form on this page to download your copy of 151,000 Reasons Why Customer Experience and Dealership Loyalty Matter.

SOME OF THE WORLD'S BEST BRANDS TRUST MARITZCX

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chrysler
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BMW
VW
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MaritzCX is the world’s only full-service customer experience company that combines technology, data, and research expertise to make sure the right people in your organization can understand and respond to every customer experience in real time.

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