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Happy Hour in San Francisco

THURSDAY, FEBRUARY 11, 2016

Save the Date!

Join MaritzCX on Thursday, February 11th for drinks, appetizers, and a little CXEvolution. We’re getting together at E&O Kitchen and Bar (314 Sutter Street) — one of the district’s most popular venues — for a happy hour (or two) where you can unwind, relax, network with CX peers, and most importantly, learn how to improve your CX program. It promises to be a great time. We’re opening the doors at 5:30p and starting with a cocktail reception followed by a brief, interactive MaritzCX presentation focusing on how to assess, maximize, and ultimately, evolve your CX program; and then, more time for great conversation and cocktails.

We hope you can join us!

When: Thursday, February 11
5:30p-7:30p
What: MaritzCX Happy Hour
Where: E&O Kitchen and Bar
314 Sutter Street
San Francisco, CA 94108
Agenda: 5:30p-6:15p Opening Cocktail Reception
6:15p-6:45p MaritzCX Presentation: Practical CX Ideas You Can Use Today
6:45p-7:30p Post-presentation Discussion and Extended Reception

 

More about the MaritzCX Presentation
Practical CX Ideas You Can Use Today

Whether you’re just getting started with your CX efforts or you have a well-developed CX program, MaritzCX customer experience expert, Michael Allenson, provides tips that can help businesses of all levels improve their customers’ satisfaction and loyalty. During this presentation, Michael provides elite techniques to help you achieve short-term financial results and lay the foundation for long-term customer retention and business success.

Attend this event and learn how to:

  • Analyze the MaritzCX Customer Experience Self-Assessment (a link to the online assessment will be provided prior to the event)
  • Identify customer-focused actions that make a difference and place emphasis on them in your program
  • Drive greater organizational focus and commitment with linkage analysis

Michael Allenson

Michael Allenson is a Senior Strategic Consulting Director with MaritzCX. Michael helps companies understand how they can design and implement CX management programs that improve the customer experience while also driving the growth of their businesses. For the past 25 years, he has consulted with companies on strategic marketing, the customer experience, and consumer behavior.

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