DSV - Mit Closed-Loop-Feedback und einer kundenorientie...
Wie der DSV mit effizientem Closed-Loop-Feedback-Programm und einer kundenorientierten Kultur die Customer Experience signifikant verbe... Read >
For technology companies, the right kind of comprehensive CX programme offers a long list of unexpected benefits. Find out how MaritzCX solutions can help you build more productive relationships with your B2B partners, listen and respond to customers more effectively, and quickly leverage feedback from thousands of traditional and online touch points to improve your products and services.
“In a world where products and process can be quickly replicated, our intense focus on the customer experience is what continues to give us a strategic competitive advantage.”
“I understand how well our solution is serving customers from their perspective and work within our organisation to get them the help they need.”
“I know which of our accounts are at risk and what we can do to retain their business.”
“I know which accounts need additional attention and what we can do about it.”
Visit our blog, the CX Café, for CX ideas and best practices