We'll just need a little more information in order to optimize our services and communications for you:

We'll just need a little more information in order to optimize our services and communications for you:

What are the technologies that will define the future of customer experience?

11 September 2015

To take a company to the next level, customer experience (CX) practitioners need to stay up-to-date with the latest trends in technology. New technologies can enable companies to make better decisions in customer experience that will help drive growth, profitability and market share. These technologies include sentiment and text analysis, voice stress analysis, operational data and smartphone tracking. Read more at My Customer.

 

MaritzCX