MaritzCX calls for new approach to CX assessment at CXPA European Insight Exchange
High Wycombe, England – 30th March 2016 – MaritzCX, a global leader in customer experience (CX) software and services, is a sponsor at the CXPA European Insight Exchange, and will be championing the need for organisations to think more pragmatically about their CX programmes. MaritzCX’s recent CXEvolution study of over 4,000 CX professionals across the globe revealed that a staggering 72% felt their CX programmes were not successful at driving business results.
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