We'll just need a little more information in order to optimize our services and communications for you:

We'll just need a little more information in order to optimize our services and communications for you:

CIOs must sharpen customer experience strategy

13 January 2015

The CIO has a key role in disseminating relevant customer information into all areas of the business. To implement an effective customer experience program, CIOs need to help design a program that leverages customer information existing in multiple areas of the business in order to help the organization create a holistic view of the customer journey and enhance the understanding of each individual customer along the customer lifecycle. Read more at CIO Insight.

Link: http://www.cioinsight.com/it-management/inside-the-c-suite/cios-must-sharpen-customer-experience-strategy.html

MaritzCX