Beware the customer prospect
High Wycombe, England – 31 January, 2017
Loyalty in financial services is not what it once was. Previously, people would remain with the same bank for decades. Now, with the ease of account switching, especially as improvements to the Current Account Switching Service have been announced, customers feel far less committed to their individual bank. Indeed, March 2016 was the record month for current account switches, with a remarkable 124,615 moves.
Read the full article on Finextra.