2016 Preview: New Year’s resolutions
31 December 2015
There are always a few naysayers to New Year resolutions but among those market researchers willing to try to change their behaviour in 2016, their resolutions are all about clients and customers.
“Spending more time thinking before we act. Speed and volume of information makes it easy to form opinions quickly without understanding a bigger picture.” Nigel Cover, vice-president, business services, Maritz CX
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