Predictive Analytics

Predictive analytics is the branch of data mining concerned with the prediction of future probabilities and trends.

Boost your CX programme's ROI by predicting the future.

What is predictive analytics?

How does predictive analytics help your business grow?

Benefits of Predictive Analytics

“People operate with beliefs and biases. To the extent you can eliminate both and replace them with data, you gain a clear advantage.”      — Michael Lewis, Moneyball: The Art of Winning an Unfair Game

The MaritzCX Solution

MaritzCX is ready to offer you this kind of complete predictive analytics solution today. PredictionCX, powered by PurePredictive, works with the MaritzCX platform to accurately predict the sentiments of all your customers, allowing you to take action while positive and negative experiences are still fresh and act on risks and opportunities you didn’t even know existed. In other words, PredictionCX can make the kinds of predictive analytics stories outlined above — and thousands more — practical realities for your business.



See why MaritzCX was named a Leader for Employee Experience Management