MaritzCX started with a simple idea that businesses need more than Net Promoter Scores and must turn valuable data into actionable insights and reports to meet every CX challenge.
We combine deep expertise as a proven research leader with the speed and innovation of an award winning SaaS CX solution. The result is a faster, smarter approach that gives businesses the power to see, sense and act by using Big Data to improve CX effectiveness and outcomes:
- Move from Raw Data to Business-Changing Insights
- Work with the Best to Design your CX Programme
- Unleash the Power of Customer Data to Empower Every Member of your Team and make your Frontline, ‘Customer First’
- Connect every Customer Touchpoint and Channel to Improve Business Outcomes
- Keep Building CX and Improving
Businesses will discover new insights about their customers so they never have to guess about how to earn the loyalty of customers.
VW, Dräger and HSBC chose MaritzCX because we have a unique combination of technology and services, solely focused on improving customer experience. Our people have proven industry expertise and our technology seamlessly integrates with client-side systems to enable rich metadata to be passed to the MaritzCX platform about each touchpoint and customer journey for in-depth insight and analysis.