MaritzCX started with the simple idea that businesses need more than NPS scores and reports to meet every CX challenges. We combine the deep expertise of a proven research leader with the speed and innovation of an award winning SaaS CX solution. The result is a faster, smarter approach that gives businesses the power to see, sense and act on the experiences of every customer in real-time.
Businesses regularly discover new insights about their customers and need instant access to the CX information and resources to drive change, so they never have to guess about how to earn the loyalty of customers.
VW, Dräger and HSBC chose MaritzCX because we have a unique combination of technology and services, solely focused on improving customer experience. Our people have proven industry expertise and our technology seamlessly integrates with client-side systems to enable rich metadata to be passed to the MaritzCX platform about each touchpoint and customer journey for in-depth insight and analysis.
MaritzCX is the only customer experience solution with a holistic approach to CX strategy design and execution. We bring together powerful, award-winning innovative technology, deep research expertise and programme management.