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MaritzCX – Advancing CX Strategies in Banking

CX IS OUR BUSINESS

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MaritzCX allows Banks to focus on a customer’s journey regardless of how they engage with you. Your least regular customer could be the most valuable in terms of loyalty, cross-sell and as a promoter of your Bank.

MaritzCX puts you one step ahead of the competition:

  • Increase employee frontline effectiveness
  • Expand number of products/services per customer
  • Build trust between customers and financial institution
  • Identify improvements based on customer feedback
  • Increase number of new financial customers

Read how our financial experts have identified five key imperatives for world class CX.

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Learn how to create a world class CX programme

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