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Executive Summit: Digitalisation, Customer Centricity and Keeping Pace with Emerging Risks

The Future of Customer Experience (CX) for Banking, Insurance & Asset Management

14th March 2018
8:30 a.m. – 1:30 p.m.

Waldorf Hilton, London, WC2B 4DD

Join MaritzCX and Protiviti, for an executive summit introducing trend-setting thought leadership, collaborative discussions and networking, you won’t want to miss.

Specific subjects to be covered include:

  • Staying ahead of digital trends and understanding the importance of CX as part of the journey toward digital leadership.  Hear from Jonathan Wyatt, Global Head of Protiviti Digital, as he discusses Roubini ThoughtLab’s  recent global study, Wealth & Asset Management 2022: The Path to Digital Leadership.
  • Why a robust ‘Voice of the Customer’ should be core to your future state business model.
  • Delivering superior CX while maintaining effective oversight of key risks associated with digital disruptions, and innovations around integrating CX audits in to the Internal Audit strategy to ensure alignment across the organisation.

Register now or contact us at uk@maritzcx.com.

In cooperation with our partner:

¹ By registering for this event, you agree for your data to be shared with our partner Protiviti.

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