EXPERIENCE THE ADVANTAGES OF HOLISTIC CUSTOMER PROFILES AT YOUR FINGERTIPS:
As part of our CXFuel integration framework, MaritzCX offers an Oracle Sales Cloud connector communicating your customer data to all the right people. Benefits include:
- Building more complete customer profiles that include survey comments
- Make holistic customer profiles available to sales and support teams so they can adjust their messaging to make customers feel heard.
- Create customised surveys that link feedback to the right contact within the right organisation using only an email address
- Anticipate customer needs and remove barriers to allow frontline employees to delight customers
The MaritzCX integrator is available as an app in the Oracle cloud marketplace and is easily customised to any Oracle instance. This app makes customer survey results available at a glance anywhere in the organisation.
GET EVERYTHING YOU NEED IN ONE INTEGRATED APPLICATION
The MaritzCX integration for Oracle lets you access customer feedback quickly and act on it personally like never before.