Press & Media

Press Releases

2019

10 December Petplan Taps MaritzCX Technology to Further Increase Win Rate

27 November MediaMarktSaturn Selects Experience Management Provider MaritzCX to Further Customer Centricity

19 November HSBC Partners with MaritzCX and Others to Complete the Launch of Their New, Customer Journey Based Experience Management Programme

13 November MaritzCX manages annually around 12 million customer contacts for Sky Germany

30 October Subaru Selects MaritzCX Customer Experience Platform to Accelerate Its Programme Delivery and ROI

25 October MaritzCX and LivingLens Partner to Transform Experience Management Programs with AI and Video

24 October MaritzCX Announces AI Suite of Products to Derive More Value from Data, Improve Experience Management, and Bolster Business Growth

21 October MaritzCX wins CX Partner of the Year Award

16 October CX Network’s 2019 Elite Award Winners Announced

15 October A little loyalty goes a long way: New research ranks leading brands in the UK by customer satisfaction

20 September Europe’s CX Leaders to Showcase First Class Programmes, Intelligent Solutions and Industry Innovation at MaritzCX London CXForum

5 August MaritzCX Launches the 1-2-10 Partner Referral Programme

23 July Allianz Appoints MaritzCX as Partner for Their New Global Customer Experience Programme

5 February MaritzCX Heightens Stance on Enterprise Data Protection by Achieving ISO 27001 Information Security Management Certification

16 January MaritzCX feels increasing interest in CX solutions

2018

5 December MaritzCX Ranked as Leader in Customer Feedback Management Platforms, Q4, 2018 Evaluation

4 December MaritzCX Ranked as Leader in Customer Feedback Management Platforms, Q4, 2018 Evaluation

1 November MaritzCX Only CX Firm to Place as a Top 50 Research and Analytics Company

16 October Introduction of Feedback Flow and Customer Dialogue: StepStone implements MaritzCX Platform

10 September Europe’s Top CX Professionals Will Showcase How to Increase the ROI of their CX Investments at MaritzCX’s CXForum in London on October 10.

11 July MaritzCX Unveils B2B CX Dashboards To Give Enterprise Businesses Visibility Into Account Health, Needs and Growth Opportunities

8 May MaritzCX Names 2018 CX Elite

12 April MaritzCX Rolls Out Major Platform Updates to Its 1.7 Million Enterprise Users

9 April MaritzCX appoints Chase Petrey as new COO Europe

7 March MaritzCX appoints Chris Travell as Director of Insights Automotive

22 February FIAT selects MaritzCX to elevate and manage their Customer Journey Feedback Programme

14 February MaritzCX appoints Chief Customer Officer in EMEA

2017

11 December MaritzCX Digital Customer Conversation Technology Wins Innovation Award from TMC

2 October Executives Meet to Discuss Path to Value-Added Customer Experiences at CXForum in London

28 September MaritzCX Technology Platform Named 2017 Trend-Setting Product by KMWorld

16 August MaritzCX Customer Experience Technology Named in Three Industry Reports

13 July MaritzCX Blends Behavioural Science, Customer Experience to Give Businesses A Multidimensional View into Why People Do What They Do

11 July MaritzCX and Protiviti Align to Increase CX Programme Success Rates

1 June Decipher Today’s ‘Modern’ Customer, How to Keep Them and Increase Profits in “Unlock the Value of CX,” new Book from MaritzCX

12 April MaritzCX Inducts 15 CX Elite Award Honorees at 2017 CXFusion Conference

11 April Dräger Achieves Higher Degree of Customer Proximity

30 March MaritzCX Strengthens Mobile Survey Response Rates with OnePoint Global

9 February MaritzCX Unveils the Future of Journey Mapping with CX Working Partnership

26 January TAP chooses MaritzCX for customer advocacy insight

19 January Temkin Ratings Now Available in the MaritzCX Customer Experience Platform

16 January MaritzCX Announces Top CX Influencers Featured at CXFusion 2017

2016

17 November MaritzCX Announces EMEA Partner and Channel Strategy as Demand for Customer Experience Solutions Drives Growth

20 October Forrester Customer Experience Index Surveys Available on the MaritzCX Platform

6 October MaritzCX Now Available in the Oracle Cloud Marketplace

29 September CXFuel from MaritzCX Opens Customer Data to Other Enterprise Systems

22 September MaritzCX Appoints New Vice President Business Development and Partnerships to Expand Partner Ecosystem

4 August ActionCX from MaritzCX Turns Customer Feedback into Company-Wide Change

14 July SocialCX, Now Available from MaritzCX, Enhances Online Reputation and Improves Customer Experience Outcomes

30 June PredictionCX Uses Big Data to Predict Customer Actions, Now Available from MaritzCX

27 April MaritzCX Announces Predictive and Social Response Products to Improve Management of the Customer Experience

26 April MaritzCX and Maritz Motivation Solutions Partner to Solve the Customer/Employee Engagement Gap

6 April MaritzCX Wins Temkin Group 2016 Customer Experience Vendor Excellence Award

30 March MaritzCX calls for new approach to CX assessment at CXPA European Insight Exchange

17 February CXEvolution™ – realising business outcomes from their customer experience (CX) efforts.

15 February MaritzCX Receives Volvo Cars Quality Excellence (VQE) Award

2015

22 December MaritzCX and Survox Team Up to Advance Multi-Channel Data Collection on the MaritzCX Platform

21 December MaritzCX Receives 2015 CUSTOMER Experience Excellence Award

21 December MaritzCX supports Ocean Reunion in the 2015 Transatlantic Row

25 November Shaun Gabriel of MaritzCX takes the 2015 Agile Award for the Most Influential Business Leader

15 September MaritzCX Platform Sets a New Standard for Enterprise Customer Experience Software

23 July Are Financial Advisors Paying Attention to the 401k Elephant in the Room?

29 June Transamerica Adopts a Unified Customer Experience Ethic

10 June MaritzCX Names New Chief Financial Officer

28 May Justin Thompson Joins MaritzCX as VP of Product Strategy

23 April MaritzCX for Salesforce Launches on Salesforce AppExchange, the World’s Leading Enterprise Apps Marketplace

23 April CXFusion 2015 Merges Customer Experience, Technology, and Happiness; Targets Front-line Impact

2 March MaritzCX’s Carine Clark Named CEO of the Year

14 January MaritzCX Closes Transaction to Combine the Maritz Research and Allegiance Businesses

6 January Industry-leading Customer Experience Conference CXFusion 2015 Opens Registration

2014

19 November MaritzCX Joins New Salesforce Analytics Cloud Ecosystem

18 November Tech Leaders Bassam Salem and Dennis Wood Join MaritzCX, Stoke the Fire at New Customer Experience Company

4 November MaritzCX Redefines the Business of Customer Experience, Seizes Global Technology Lead

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