The Versicherungskammer Bayern (VKB) is one of Germany’s ten largest direct insurers and the country’s largest public insurer. Learn how VKB has made improving customer satisfaction a core objective in their company.
Paychex is an Global provider of payroll, human resource, and benefits outsourcing services for small- to medium-sized businesses. Learn how they streamlined customer effort using a VoE program.
Anheuser-Busch is a brewing company based in St. Louis, Missouri USA and headquartered in Leuven, Belgium. Learn in the case study how they have refreshed their Wholesaler and Retailer Survey Programme.
Bangor Savings Bank has served the people of Maine for more than 165 years, providing personal and business banking and wealth management to help its customers achieve their financial goals. See how MaritzCX helps close the loop while still having the flexibility to be who they are.
Washington Trust Bank is the largest privately held bank in the Pacific Northwest and headquartered in Spokane, Washington. Learn how MaritzCX helped them enact a culture shift, gain executive buy-in and improve their NPS score.
Headquartered in Green Bay, Wisconsin, Associated Bank is a leading Midwest banking franchise, offering a full range of financial products and services from over 200 banking locations; serving more than 100 communities throughout Wisconsin, Illinois, and Minnesota.
TransAmerica is an American holding company for various life insurance companies and investment firms, offering life and supplemental health insurance, investments, and retirement services. Learn how they cut customer churn.
Pivotal Home Solutions provides a suite of home warranty and energy management products and services to more than 700,000 utility customers. Learn how they optimised sales and reduced costs.
Mountain America Credit Union is a federally chartered credit union headquartered in West Jordan, Utah, regulated under the authority of the National Credit Union Administration. Learn how they engaged customers and employees with dashboards and reports.
Valero is a Fortune 500 international manufacturer and marketer of transportation fuels, other petrochemical products, and power. Learn how Mystery Shopping delivered consistent brand standards while delivering more gasoline sales.
Mountain Land Rehabilitation is a comprehensive rehabilitation services company, founded in Salt Lake City in 1984. Learn how they strengthened core values by increasing employee engagement.
We partner with organizations from across the world to help them drive change in their customer experience.
Volkswagen is a German automaker founded on May 28, 1937, by the German Labour Front and headquartered in Wolfsburg.
VMWare is a global leader in cloud infrastructure and digital workspace technology.
Sanofi is a French multinational pharmaceutical company headquartered in Gentilly, France.
RedBox is an American company specializing in DVD, Blu-ray, and video game rentals via automated retail kiosks.
REI is an American retail and outdoor recreation services corporation which sells sporting goods, camping gear, travel equipment, and clothing.
Anheuser-Busch is a brewing company based in St. Louis, Missouri USA and headquartered in Leuven, Belgium.
Qantas Airways is the flag carrier of Australia and its largest airline by fleet size, international flights, and international destinations.
Enterprise rent-a-car is an American company specializing in car rental, commercial fleet management, used car sales, and commercial truck rental operations.
General Motors is an American multi-national corporation that designs, manufactures, markets, and sells vehicles, vehicle parts, and financial services.
The United States Postal Service is an independent agency of the United States federal government responsible for providing postal service in the United States.
Eli Lilly and Company is an American global pharmaceutical company with headquarters located in Indiana, USA.
Siemens AG is a German conglomerate company headquartered in Berlin and Munich and the largest industrial manufacturing company in Europe.
Sinclair Oil Corporation is an American petroleum company headquartered in Wyoming, USA.
The Toro Company is an American manufacturer of turf maintenance equipment, snow removal equipment, and water-saving irrigation system supplies for commercial and residential gardens, public parks, golf courses, sports fields, and agricultural fields.