Our (Not-So-) Secret Sauce
It’s a ‘yin and yang’ thing. The most successful CX programmes have great technology and research services working in concert to drive better results. While others may try to do this, MaritzCX delivers the goods daily.
CX Software for Big Business
A global platform for complex, multi-programme, omni-channel CX programmes at scale.
Enterprise-grade Research Services
Decades of experience help to overcome every quandary, and capitalise on hidden opportunities.
More Than Surveys and Scores – Action Is the New Boss
Taking the right action on CX insights is a defining trait of an effective CX programme. We work with you to map and link every part of your CX programme to actions that drive high-impact results.
The Clear Leader of Enterprise CX
Choosing the RIGHT CX Partner
Choosing the right CX partner can make your entire experience better. Insist on a CX vendor that knows enterprise CX and has delivered success to the world’s biggest companies.
Drive the Value of Your Customer Experiences Higher
MaritzCX offers customer experience management for big businesses. You deserve customer experience (CX) programmes that drive high value and high return. We help you achieve increased customer retention and lifetime value through our software platform integrated with our research services and best practices.
“MaritzCX has helped us think through the end goal so we can take better advantage of our channel feedback. They’ve helped us better understand our wholesalers and retailers so we have a more holistic view.”
“Meaningful interactions are fundamental to loyalty, and long-standing customers…we are looking at ways to increase meaningful contact with our customers, as well as looking to simplify and ensure consistency.”
“We see a strengthened commitment from management and throughout regional Dräger business locations. With our new CX strategy developed jointly with MaritzCX, we have gained higher satisfaction rates for our customers and also our affected employees.”