InMoment & MaritzCX Join Forces
Combined Company will Deliver Extraordinary Capabilities to Drive Results for the World’s Leading Brands
Combined Company will Deliver Extraordinary Capabilities
to Drive Results for the World's Leading Brands
New AI Suite
Drive Value with Artificial Intelligence
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Is Your Brand
a CX Leader?
Find out how your brand’s customer
experience compares to UK competitors
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Grow with MaritzCX
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Unlock the Value of Your Customer Experiences
Drive Billions in Growth and Incentives
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Generate Loyalty as Part of Your Company's DNA
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It’s a ‘yin and yang’ thing. The most successful CX and EX programmes have great technology and research services working in concert to drive better results. While others may try to do this, MaritzCX delivers daily.
A global platform for complex, multi-programme, omni-channel experience management
programmes at scale.
Decades of experience help to overcome every quandary, and capitalise on hidden opportunities.
Taking the right action on CX and EX insights is a defining trait of an effective experience programme. We work with you to map and link every part of your experience programme to actions that drive high-impact results.
Choosing the right experience partner can make your life easier. Insist on a CX/EX management partner that has delivered success to the world’s largest enterprises.
MaritzCX offers customer and employee experience management for big businesses. You deserve customer and employee experience programmes that drive high value and high return. We help you achieve increased customer retention and lifetime value through our software platform integrated with our research services and best practices.
“MaritzCX has helped us think through the end goal so we can take better advantage of our channel feedback. They’ve helped us better understand our wholesalers and retailers so we have a more holistic view.”
“Meaningful interactions are fundamental to loyalty, and long-standing customers…we are looking at ways to increase meaningful contact with our customers, as well as looking to simplify and ensure consistency.”
“We see a strengthened commitment from management and throughout regional Dräger business locations. With our new CX strategy developed jointly with MaritzCX, we have gained higher satisfaction rates for our customers and also our affected employees.”