We'll just need a little more information in order to optimize our services and communications for you:

We'll just need a little more information in order to optimize our services and communications for you:

Operationalizing CX Part II: Inner- and Outer-Loop Actionability

Thu, Apr 25, 2019, 1 PM ET

Send us your questions for your chance to win a $50 Visa Gift Card!*

MaritzCX is excited to deliver part two of our earlier Ask the CX Expert webinar focused on Operationalizing CX.  The initial webinar generated over 100 questions from webcast registrants wanting to know more about taking action, both individually with customers, and systemically to support a continuous improvement process.

Given the wide-spread interest in this topic, MaritzCX experts, Jen Rubin, Senior Director of Solutions Strategy, Diversified Industries and Jennifer Passini, Senior Director of Solutions Strategy, Financial Services, are set to bring you this follow-up webinar where they focus on best practices and examples of inner- and outer-loop actionability. In addition, they use case studies to share how organizations are successfully taking action with the VoC they are collecting.

Passini and Rubin build their presentation based on your input so while they will address some of the remaining questions from the first webinar and they invite you to submit your questions to be answered during this session. Simply submit your question via a form fill on the registration page and you’ll be in the drawing for a $50 Visa Card!

Join this event and learn:

  • You’re not the only one with questions about how to use VoC results
  • Insight from CX experts
  • Best practices from real case studies

Register Now

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