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MaritzCX | Protiviti Seminar: Redefining Your CX Strategy

According to Gartner, most companies plan to differentiate themselves on the basis of customer experience, and will collectively spend over $8 billion dollars on improving customer experience by 2019. The problem is that 72% of CX pros don’t feel they’re driving sufficient business results with those investments.

Join MaritzCX and Protiviti for a customer experience event that will give you practical solutions to the challenge of misaligned CX intentions and lackluster business results—and concrete steps to put your organization on a more productive path.

Featured experts will share the latest:

  • CX vision and strategy, best practices, and research
  • Trends in data collection, social CX and predictive analytics
  • Ways to accelerate your CX maturity and the ROI of your CX investments
  • How to take action to affect real behavior and culture change in your customer retention activities
Event Details

When: November 10 20168:30am CT

Where: Chicago, IL

REGISTER NOW

MaritzCX