Come join us at the Hilton Midtown for the Forrester CXNYC show where MaritzCX is a gold sponsor (Booth 39). With a theme of <em>Designing Breakaway Customer Experiences </em>you’ll get a chance to hear from cx leaders including our very own Stacy Bolger, who will be presenting on CX Alchemy and how to use the latest in predictive technology as part of a value-driven CX program.
From Forrester: “Today’s CX leaders are expected to not just create great experiences, but to deliver CX programs that drive revenue and growth. Doing so requires more than simply meeting or exceeding your customers’ expectations. You must elevate your CX strategies and tools to the next level. To create breakaway CX, disciplined analysis and execution are required. You must target customers who respond best to great experiences, who represent tangible future value, and whose loyalty will grow your business.”