We'll just need a little more information in order to optimize our services and communications for you:

We'll just need a little more information in order to optimize our services and communications for you:

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April 23, 2018

CX Immersion (Level 2 Certification)


  • Spring
    May 14, 2018 - May 17, 2018
    8:00 am - 5:00 pm
  • August
    August 27, 2018 - August 30, 2018
    9:00 am - 4:30 pm
  • September
    September 24, 2018 - September 27, 2018
    9:00 am - 5:00 pm

  This course is an in depth approach to process application to Dashboards, Hierarchy and Case Management 2.  You will be asked to create a number of challenging dashboards and other items during this 4 day class This is not a beginner-level course and you should have already certified on Level 1 Platform and be (more…)

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November 29, 2017

Fundamentals of Market Research for CX


  • June 2018
    June 21, 2018
    8:00 am - 5:00 pm
  • August 2018
    August 9, 2018
    9:00 am - 3:00 pm

This course is designed for those who are new or are novice in the area of Market Research and Program Design.  This course covers the following topics: CX Study Design Research Basics Targeting the right population Validating the study CX Sampling Design Sampling Basics Sampling Methods Sampling Solutions This course is taught in a highly (more…)

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September 05, 2018

Level 1 Platform Certification (Utah Office)


  • January 2019
    January 8, 2019 - January 11, 2019
    8:30 am - 5:00 pm

This four day event will get you ready to pass the same certification on the MaritzCX Platform that our own employees have to do.  The comprehensive, hands-on training covers the following aspects of the platform: Bonfire Survey Builder Survey Administration Invitation (and quota) management and reports Survey Reports and Response Lists Text Analytics Spotlight Data (more…)

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December 06, 2018

Level 1 Platform Certification (Sydney, Australia)


  • Sydney
    January 21, 2019 - January 24, 2019
    8:00 am - 5:00 pm

This focused, 4 day training will enable you to get more out of the platform and explore ways to customize and personalize your own implementation.  The course includes certification testing on all aspects of the platform.  This is training similar to the training that MaritzCX employees receive. The daily agenda is as follows: Day 1: (more…)

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December 06, 2018

Level 1 Platform Certification Training (New Zealand)


  • New Zealand
    January 29, 2019 - February 1, 2019
    8:00 am - 5:00 pm

This focused, 4 day training will enable you to get more out of the platform and explore ways to customize and personalize your own implementation.  The course includes certification testing on all aspects of the platform.  This is training similar to the training that MaritzCX employees receive.  The exact venue in New Zealand is TBA. (more…)

MaritzCX