Pivotal Home Solutions

Every year Pivotal Home Solutions has more than one million call center interactions with its customers. The company operates a blended call center, processing both in-bound and out-bound calls that include the opportunity for new sales. Employees handle customer service calls, cross sell warranty and energy products, and respond to direct mail leads.

MaritzCX

MaritzCX

See why MaritzCX was named a Leader for Employee Experience Management
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