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Advocacy Board Integrates Voice of the Customer Into Every Fiber of Your Company Culture

Companies worldwide invest more than $1 billion annually in customer experience measurement—yet continue reporting that they struggle to create a comprehensive view of customer feedback. While the CX team analyzes rich data and implements program improvements, the remainder of the organization remains mostly siloed, compounding the problem of limited CX visibility.

The Advocacy Board was built for big businesses to display live, real-time customer feedback via a TV monitor. These displays are setup in common areas where managers, and frontline employees can view them regularly.

Advocacy Board Integrates Voice of the Customer Into Every Fiber of Your Company Culture

MaritzCX