As a CX pro, vast amounts of information bombard you the second you sit in front of your computer. But do you see what you want when you want it? Does the data tell the story of your customers’ experience — and what you can do to improve it? Is the process painful and slow? A few minutes with an expert can fix all of this.
From creating story-driven dashboards to sparking customer-focused action, this webinar will help you create masterpiece dashboards that will convey the information your organisation needs. To help you do it, Michelle Pfister, Senior Product Manager at MaritzCX will share her experience and expertise on:
- Gathering the right data
- Knowing your audience
- Choosing the best visuals
- Crafting a stunning visual experience
- Working with tabular information
- Making sure your message is heard
- Building for performance
- Developing a plan to drive action
Given the demands on your time—and the pressing need to provide the right data to busy executive and line of business stakeholders — dashboards can be one of your most powerful weapons. Let us help you streamline your dashboard data.