Tuesday 19 May 2015
CX EXECUTIVE FORUM
You are invited to discover the VIP customer experience (CX) event of 2015, CX Forum. Top CX leaders and innovators will gather to network, share best practices, and learn from keynote speakers and panel participants. Join other top business managers and CX executives for this premier event.
ArcelorMittal Orbit, Queen Elizabeth Olympic Park, London
WHO SHOULD ATTEND?
Business leaders and managers who want to learn about improving the customer experience, and CX practitioners, researchers, feedback and survey programme managers who want to learn about the business value of modern CX programmes.
This event is hosted by MaritzCX and is complimentary.
|9:00am||Welcome: Stephan Thun, President and CEO, MaritzCX International|
|9:30am||Linda Moir – Delivering a great CX to create short and long term brand affinity
Linda was head of the team that delivered famously outstanding service by 15,000 volunteer Games Makers to 9 million spectators at the London 2012 Olympic Games.
|10:20am||Coffee break and informal networking session with live demo of the award winning MaritzCX platform|
|10:50am||Adam Edmunds – The future of CX and creating outcomes from your CX programme
Adam was founder of CX platform software company Allegiance and is Chief Strategy Officer for MaritzCX.
|11:30am||Panel discussion: Moderator, Nigel Cover, MaritzCX
Adam Edmunds, MaritzCX, Linda Moir, Stephan Thun, MaritzCX, VIP guests
Followed by a complimentary tour to the very top of the Orbit to discover outstanding views of London
President & CEO, MaritzCX International
Chief Strategy Offi
CONTACT Andy Wand for more information, firstname.lastname@example.org