How many of your in-house and commercial applications could benefit from integrating or leveraging data from your MaritzCX solution? Now, you can make it happen—with flexible application programming interfaces (APIs) that allow you to add key CX information and capabilities to a wide range of services and applications. Today, the family of MaritzCX APIs includes:
- Sample Management, which makes it possible to automate the survey process by feeding in recipient information after a transaction or other triggering event.
- Case Management, which gives you the ability to identify, document, and resolve CX issues from different applications.
- Reporting API, which allows you to extract an entire survey response from the platform and feed it into your custom applications for your reporting needs. (Coming Soon).
- Data Import API, which makes it possible to set up a constant flow of customer feedback and other relevant data points into your MaritzCX system. (Coming Soon).