We'll just need a little more information in order to optimize our services and communications for you:

We'll just need a little more information in order to optimize our services and communications for you:


Fueling CX Success With Data Integration

Integrations Hub

Connecting to Existing Systems

CX data is most powerful when it extends its own boundaries—when it flows freely to and from the enterprise systems that drive decision-making and frontline behavior. That’s why our CXFuel™ integrations framework was designed to amp up your CX success—whether that’s by developing your own integrations, leveraging partner integrations, or taking advantage of our growing list of plug-and-play connectors. In fact, MaritzCX customers have access to our Integrations Hub to purchase pre-built connectors that link CX data to common enterprise systems, including these:

Identify issues quickly, assess next steps, and use workflows to create, assign, and manage at-risk cases for the Salesforce

Export CX insights from across the organization into dashboards and data visualization tools for line of business owners to view and make comparisons.

Supercharge your marketing automation efforts by utilizing behavioral and attitudinal data,
straight from the source.


Transcending the Platform

Use MaritzCX Application Programming Interfaces (APIs) to add specific CX capabilities to a wide range of commercial or in-house applications for simple access to data.

Survey Management

Automate the survey process by feeding recipient information into the enterprise system after a transaction or other triggering event.

Case Management

Identify, automate, and kick-off your case management process to remediate problems.

Survey Response

Extract all survey responses from the platform and feed them into your custom applications for reporting.

Developer Portal

Everything Needed to Build Integrations

Our flexible architecture and a robust developer portal, CXFuel, includes API documentation, sample scripts, and a mobile SDK that makes it easy to embed surveys in mobile apps.

Developer Portal (Client Use Only)


Collaborating with a Purpose

Finally, take advantage of a robust ecosystem of technical integration partners offering complementary products and services. Many of these partners build their own connections with the MaritzCX platform, bringing direct customer insight anytime it’s needed.

Protiviti is a leading business, data and analytics, and technology consulting firm with deep experience driving performance improvement for companies across industries and geographies.

PwC is one of the most well-known management consulting firms in the world, guiding top-tier companies through periods of challenge and growth. They have vast relationships of trust with C-level executives—and their ability to scale services not only across industries and geographies but the organizational boundaries that often pose greater challenges.


Forrester is one of the most influential research and advisory firms in the world. Forrester’s CX Index gives organizations insight into their customer experience quality, the competitive landscape, and areas for improvement to drive incremental revenue growth.

When you put people at the center of your business, everyone wins. Maritz is all about knowing what drives people…increased sales, higher productivity, improved customer satisfaction and deeper employee engagement.

PinPoint Research has pioneered best-of-breed hosted technology products, including voice-driven IVR surveys, and Speech-to-Text data
processing solutions.
Survox enables customer insights managers, market research professionals, and opinion pollsters to collect quality data faster.
Temkin Group, a leading customer experience research firm, combines customer experience thought leadership with a deep understanding of the dynamics of organizations to help accelerate results.
CX workout Logo
CX Workout allows customers and employees to provide feedback through videos and images, ratings, comments, and more.
CCS is a boutique management consulting firm offering industry expertise, customer-centric business process improvement, system deployment, and comprehensive ROI reporting.
The AAG CX solution delivers comprehensive ROI reporting and tracking and offer a holistic CX program resulting in customer and partner retention, increased employee productivity and revenue growth.
Annscom sees CRM as a philosophy that extends beyond technology and is your partner for the development of successful CRM and Marketing Automation strategies.

File Transfer Tools

In some situations, it makes the most sense to simply import and export CX data from the MaritzCX platform using a file transfer process. MaritzCX makes that process easy and straightforward by allowing you to export and import data in a variety of industry standard formats.

Formats Supported:

  • Flat (CSV, SCSV, Pipe)
  • PowerPoint
  • SPSS
  • Excel
  • PDF
  • Word
  • Image