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Announcing This Year’s CX Elite Award Winners!

We’re excited to announce the winners of the second annual CX Elite Awards! This award celebrates the achievements and exceptional impact of those who set the bar higher in the customer experience (CX) industry. MaritzCX believes in supporting those things that make the world a better place or that make customers happier. We want to celebrate the people, the teams, and the companies that create elite customer experiences.

Excellence in Adopting a Customer-Centric Culture

Carla Campbell-Jackson, Jodi Wilson

B.J. Batterton, Jason Luedtke

Hamish Wood

Sarah Gaalswyle

Ninita Ekstrand

Excellence in Implementing or Evolving a Regional or Global CX Program

Sue Ferrari, Tim Keough, Michael Dufault

Dilyana Pavlova

Andriana Doriza, Cathleen Combs, Elliot Cohen, Patrick Hoey

Maria Cattanach

Kate Woodcock, Alicia Gray

Peter Narog, LeAnne Anderson-Widen, Evan Kimber

Björn Weiner

Excellence in CX Program ROI/Business Performance Improvement

Kiyoshi Arao, Ian Gruber, Steve Holvick, Anmol Mandhania

Mark Gubbins

Patrick O’Donnell

Jeff Brodoski


Excellence in Other CX Program Initiatives

Marry Curry, Beth Rusert, Rick Roy

Kevin Scanlon, Gillian Glassanos, Rowena Pouliot, Jake Stein

Erika Martin

Scott Allen

Kevin Gill, Mayra Cisneros, Luke Flinders, Lori Gianforte, Cristie Richards, Maria DeGregorio

Excellence in Transforming an Organization

Jennifer Felder, Anthony Bucci

Jennifer Rulon

Alistair Mutch

Suzie Dieth, Chris Hokanson, Eric Rothdeutsch

Starvros Davidovic, Jas Atwal, Bryan Birn

Beth Wallbank, Shane Patnoi, Michael Goode

John Lewis

Congratulations Winners

Winners were notified in March, and announced and recognized during CXFusion, April 12, 2018 in Las Vegas, Nevada. Winners received a CX Elite award, an invitation to a prestigious CX Elite Awards ceremony and breakfast, a digital award signature, and inclusion in all award publicity.