Customer Prospects

Customer prospects, while undesirable, can provide unique insight.

“There is a big difference between a satisfied customer and a loyal customer.” – Shep Hyken

What is a Customer Prospect?


Winning them Back

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The Top 9 Ways to Increase Customer Loyalty

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Five Signs Your Customer is Becoming A Customer Prospect

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“Any contact with a customer is an opportunity to identify any issues or problems that customers are experiencing and correct them.” – Michael Allenson

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See why MaritzCX was named a Leader for Employee Experience Management