This course teaches you how to build a VOC program from the ground up. If you are new to VOC or maybe you have never built a VOC program, this class will teach you how to build a blueprint for your VOC program, steps on increasing engagement with your customers, basic data analysis and how to turn insights into action.
- Summer VOC
August 30, 2016 - August 31, 2016
8:00 am - 5:00 pm
Venue: Utah Office