This course teaches you how to build a VOC program from the ground up. If you are new to VOC or maybe you have never built a VOC program, this class will teach you how to build a blueprint for your VOC program, steps on increasing engagement with your customers, basic data analysis and how to turn insights into action. The event includes the VOC Certification Exam.
Venue: Utah Office
3451 Triumph Blvd, Lehi, Utah, 84043, United States
Hyatt Place Lehi, Utah Request the MaritzCX rate of $102.00 per night.
Within walking distance to MaritzCX HQ.