Not getting the results you expected from your survey programs? This interactive course will teach you the fundamentals of good survey design with a focus on generating more and better quality feedback. In addition to survey design, you will learn the best practices to sample management and how to design a state-of-the-art CX Study.
Pain Point it Solves
For both new CX professionals and researchers who want to increase response rates and reduce respondent fatigue. Also for anyone new to the survey design world who want expert recommendations on survey and question design
The class is divided into two main sections: Morning section focuses on the basics of market research, study and sample design. The afternoon session focuses on Survey (Questionnaire) design.
November 9, 2016
8:00 am - 5:00 pm
- Fall 2017
October 20, 2017
8:00 am - 4:30 pm
Venue: Utah Office
This will be held at the MaritzCX headquarters in Lehi, Utah. There are many hotels and restaurants within close proximity.
The recommended hotel for this event is the Hyatt Place, Lehi https://saltlakecitylehi.place.hyatt.com/en/hotel/home.html The MaritzCX building is easy walking distance to the Hotel.
When booking, mention MaritzCX to get the rate of $102.00 per night.
For transportation, you can rent a car (approx 40 mile drive) or use Express Shuttle http://www.expressshuttleutah.com/