Fundamentals of Market Research for CX

This course is designed for those who are new or are novice in the area of Market Research and Program Design.  This course covers the following topics:

  1. CX Study Design
    1. Research Basics
    2. Targeting the right population
    3. Validating the study
  2. CX Sampling Design
    1. Sampling Basics
    2. Sampling Methods
    3. Sampling Solutions

This course is taught in a highly engaging and interactive format.


  • Winter
    January 16, 2020
    9:00 am - 5:00 pm


Venue:   Utah Office

3451 Triumph Blvd, Lehi, Utah, 84043, United States

Recommended Hotels

Please use the code MaritzCX when booking.  Our rate is 105.00 per night

The hotel is located right across the street from the MaritzCX headquarters.