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CX Insight Certification

There are currently no dates scheduled for this course

Designing a good survey is only half the battle.  This course suite will help you learn what to do with your data, and then adopt some creative and engaging ways of communicating the insights to your audiences.  This certification bundles the “Basic Analytics for CX” and “Story Telling with Data” courses for one price.

 

  • December 9, 2015
    8:00 am - 5:00 pm

Location

Venue:   St Louis, Missouri

Address:
1355 North Highway Drive, Fenton, Missouri, 63099, United States

Included Courses:

Basic Analytics for CX

For those who are new to CX or market research or just need a refresher course, Basic Analytics provides an overview of modern analytical methods. Topics covered include probability theory, sample methodology, introduction to Bayesian concepts, machine learning principles, and traditional parametric t tests, z tests, one way ANOVA, correlation, and non parametric approaches. It is a hands-on coursed designed for those who have some background in statistics, but may be a bit rusty. Special emphasis is placed on the application of analytical techniques to CX activities. Designed and taught by MaritzCX deep bench of Ph.D.s and Data Scientists, it is great value for your money.

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Story Telling with Data

Challenged to tell a story with data in an exciting and compelling way? This 2 day training seminar explores approaches to story telling using the backward research process and other techniques to help design presentations that stick. You will learn the basics on story telling, data visualization, and creating crisp and compelling messaging.

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