As VOC practitioners, you need to ensure that the data you collect is actionable and relevant to other business leaders in your organization. To help you achieve that goal, join me and VOC practitioners and experts from around the globe on May 15 – 18, 2011, at the Engage Summit 2011. But hurry, we are almost sold out for the event.
At the Summit, we will be sharing best practices on driving business growth through customer intelligence, including using social platforms, data visualization and text analytics. There will also be some exciting, new game-changing products introduced that promise to help you provide your company’s executives with actionable business intelligence from VOC and operational data.
To that end, we have a great line up of speakers this year. Headliners include Arkadi Kuhlmann, Chairman and President of ING DIRECT USA; Guy Kawasaki, former chief evangelist of Apple, Inc.; Jim Bampos, Vice President of Customer Quality, EMC Corporation; and Bonny Simi, Director of Customer Experience & Analysis, JetBlue Airways.
Additionally, you will learn from Federico Cesconi, Director of Business Intelligence, UPC Cablecom; Zach Gemignani, CEO, Juice Analytics; and Lynda Smith, Senior VP of Marketing, Jive Software. Sponsors include JD Power and Associates, Jive Software, Attensity, 1to1 Media, CMO Council and Juice Analytics.
Experts Bruce Temkin of the Temkin Group, Andrew McInness of Forester Research and Jeremiah Owyang of the Altimeter Group will also offer their insights. A variety of business authors will also be on hand, including Lisa Nirell, author of Energize Growth Now and Becky Carroll, author of The Hidden Power of Your Customers. The full agenda is here: http://engagesummit.com/agenda.html
To register for the Engage Summit 2011, please visit http://engagesummit.com. We look forward to seeing you on May 15 at the Chateaux Resort at Deer Valley in Park City, Utah.
Chris Cottle is EVP of Marketing and Products at Allegiance, Inc.