I’m pleased to welcome Jamie Ziegler as the newest member of the Allegiance team. She is vp of our technology sector.
Before coming to Allegiance, Jamie was vice president of global customer advocacy at VMware, where she specialized in customer retention, user experience, journey mapping, and change management. While at VMware, she also stopped by to chat with Jeff Olsen on Allegiance Radio about the challenges she faced and accomplishments she realized while building a world-class VOC program.
A seasoned veteran in the technology market, prior to her role at VMware, she worked as western regional manager for Satmetrix and opened the office of customer advocacy for J.D. Edwards, a $1 billion enterprise software firm. While there, she consulted on customer and partner retention with clients such as IBM, EMC and HP.
Everyone here at Allegiance is excited to have such an innovative leader on the team. An expert in customer advocacy, she puts us in a great position to help our clients and partners be leaders in their industries.
For more detailed information about this exciting announcement, see the official press release.