Published in General

VoCFusion 2013 – World’s Largest Voice of Customer Event

Turning Data into Dollars, with Keynote by Nate Silver

VOCFusion 2013 AgendaAllegiance is very excited to announce the full schedule of sessions, including expert speakers, case study presentations and workshops, at this year’s VoCFusion 2013 event. It promises to be the largest Voice of Customer event ever, providing you the opportunity to network with peers, learn best practices and accelerate your success.

Best selling author and political analyst Nate Silver’s keynote presentation “Powerful Prediction Through Data Analytics” will set the stage for the event, which is packed with sessions and panel discussions on everything from how to gain insights from big data, creating ROI for your VoC program, global best practices, case studies and more. You will also be able to take advantage of hands on training and industry certifications.

Expert speakers include Terry Cain, VP of Global Customer Engagement, Avnet; Matt McNerney, President, Ipsos Loyalty; Barbara Porter, Executive Director Advisory Services and Customer Experience, Ernst & Young; Bruce Temkin, Customer Experience Strategist; Cole Nussbaurmer, Manager, People Analytics Team, Google, and many more. The full schedule can be found at: http://www.vocfusion.com/agenda.

Come join us and 500 other customer-focused professionals on May 14 to 17, 2013 at the Cosmopolitan Hotel in Las Vegas. We promise you will be inspired and return home with a suitcase full of new ideas and lasting relationships.


VOCFusion 2013

Las Vegas, NV
May 14 – Register