Lehi, Utah—Nov. 4, 2018—The Salt Lake Tribune named MaritzCX, Utah’s customer experience company for big business, a 2018 Top Workplace. Only 85 Utah companies earned Top Workplace recognition this year.
“Because our business is customer experience measurement and improvement for the world’s largest companies, we know our staff has extremely high expectations for their personal work environment,” said Mike Sinoway, MaritzCX president and CEO. “Being named a top workplace based on staff feedback and being honored with this elite top workplaces recognition is immensely rewarding. We work hard to provide a model of an excellent experience to our clients and this award is evidence and motivation to keep moving forward in this effort.”
Examples of best workplace practices MaritzCX offers include a new professional development career path program, an all-employee bonus plan and the highly utilized peer-to-peer recognition program. MaritzCX regularly seeks insights and feedback from all employees to guide changes and demonstrate commitment to creating the opportunities that will motivate, involve and engage them.
MaritzCX also boasts an impressive 95%+ customer retention rate, for which staff is credited. Employees are viewed as the foundation of the organization upon which an exceptional culture and client experience is built.
Inclusion in this prestigious list is earned through employee satisfaction feedback on workplace culture, compensation and benefits, recognition, skills training and job satisfaction. Surveys are administered through third-party research partner Energage, LLC (formerly WorkplaceDynamics).
“Becoming a Top Workplace isn’t something organizations can buy,” said Doug Claffey, CEO of Energage. “It’s an achievement organizations have worked for and a distinction that gives them a competitive advantage. It’s a big deal.”
MaritzCX is customer experience (CX) management for big business. High-value CX programs are critical for every organization. We combine CX software, data and research science, deep vertical market expertise, and managed program services to help accelerate client success. CX programs that are most impactful drive the right kind of actions throughout the company and support a strong business case. MaritzCX seeks to partner with companies that insist on effective and high-ROI CX. Our customers include global brands from the Automotive, Financial Services, Travel & Hospitality, Consumer Technology, Telecom, Retail, B2B, Energy and Utilities industries.
About Energage, LLC
Headquartered in Exton, Pa., Energage (formerly known as WorkplaceDynamics) is a leading provider of technology-based employee engagement tools that help leaders to unlock potential, inspire performance, and achieve amazing results within their organizations. The research partner behind the Top Workplaces program, Energage has surveyed more than 47,000 organizations representing well over 16 million employees in the United States.